Frequently asked questions
Here are the answers to some of the questions people have asked in the past.
Q: How to take care of our beds?
A: Polishing is not required. An occasional wiping with a soft clean damp cloth will easily remove any dust.
Q: Are your beds made of solid steel?
A: All our beds are made of quality heavy-steel tubing. If we were to make our beds of solid steel bars, it would weigh over 150Kg and be impossible to ship, or to set up at your home.
Q: Are the castings on the bed solid?
A: Yes. They are made of metal, which is melted at over 300 degrees centigrade and poured in to a casting box where it is solidified with the tubing to form an everlasting bond.
Q: How do you apply the paint?
A: When all the metal work is complete we apply the paint as a dry powder. This is the modern and environmentally safe way. After this process the beds are put in a modern gas oven where the paint is baked on at a temperature of over 160 degrees centigrade for at least 30 minutes. This prevents the paint from chipping and or peeling
Q: What is the weight of the beds?
A: Depending on design and size, including the frame the bed weighs between 50 to 70kg.
Q: How are your beds packed?
A: Each bed is wrapped in protective foam, with an extra emphasis on the castings, and then in a heavy duty corrugated box.
Q: How much is shipping to my location?
A: Shipping is free to our standard countries.
Q: Who are Celtic Beds
A : We are an Irish Registered Company. Our address is Ruanard, Clonlara, Co Clare, Ireland. Company Registeration Number is 403137. VAT Number is 6423137o
Q : What guarantee will I be offered when I purchase from Celtic Beds?
A. Celtic Beds is a European manufacturer that guarantees its beds with a lifetime warranty. We are confident in the quality of our products and guarantee that you will enjoy them for a lifetime. The guarantee applies to the welds and the stability of the structure of the bed.
Q: How can I track my order?
A: Once you place your order, within the next business day you will receive an email with an Estimated Delivery Date of when we expect your order to arrive. Please understand that typically this is an accurate delivery date barring unforeseen inventory discrepancies, late pickups from carrier, delays in production etc. Please rest assured we will keep you updated with any unforeseen delays.
Once your order leaves the factory you will receive an email receipt, tracking information and important delivery instructions. On your email you will find a tracking link to our delivery company’s website where you can monitor the progress of your delivery. At Celtic Beds we understand the importance of keeping you up to date with your order.